How to cancel your Elephant car insurance policy
Oh no! It looks like you want to cancel your Elephant policy. While we’re disappointed to see you go, we’re here to make the process easy for you. Before you cancel your policy, there are a few things you should consider to be sure it’s the best next step.
What to consider before cancelling your policy
Cancelling your car insurance can have unexpected consequences. Before you cancel, please consider these factors.
+ Will you have a break or gap in your car insurance coverage?
There could be serious consequences for having a gap in your car insurance, such as state fines, a suspended license, increased liability in an accident, or higher insurance premiums in the future.
+ What Elephant loyalty rewards are you currently receiving? Will you lose them?
Your loyalty has earned you valuable benefits at Elephant, including those that are part of Elephant’s loyalty program. When you’re comparing car insurance prices, let us help you make sure you are comparing “apples to apples” on your car insurance so you don’t lose valuable benefits.
+ Elephant offers many valuable discounts and services; will these be available with another auto insurer?
In a policy review with a licensed agent, we can review your policy to confirm you are receiving all of the discounts for which you qualify. We can also check which of Elephant’s popular and valuable add-on services you’ve selected, such as diminishing deductible, real-time emergency roadside service, and legal coverage. These discounts and services may be difficult to match with another insurer. We can help make sure you have the discounts and services you want.
+ Are you eligible to get a lower rate from Elephant?
Ensure you are getting the best rate possible and all the discounts you deserve. Chat with one of our licensed agents to find out if you’re eligible for a better rate.
+ Are you moving to another state?
If you’re moving to a new state, Elephant can help ease the transition. If your move takes you to Georgia, Illinois, Indiana, Maryland, Ohio, Tennessee, Texas, or Virginia, we have great news! Elephant insures drivers in all of those states. If you’re moving outside of one of these states, Elephant can point you to a quote with one of our partner brands.
Pause before you cancel: important factors to consider
You found a lower rate somewhere else
Elephant has several discounts available that may result in a lower auto insurance premium. Once you’ve made sure you’re getting the maximum discounts with Elephant, be sure you’re comparing your current coverages to the ones another company is offering—in particular, compare coverage levels, deductibles, and any additional benefits you have now. Speak or chat with one of our licensed agents to make sure you have the savings you deserve.
You’ve moved to another state
If you’re moving to a new state, Elephant can help ease the transition. If your move takes you to Georgia, Illinois, Indiana, Maryland, Ohio, Tennessee, Texas, or Virginia, good news, we insure drivers in those states. Simply contact us so we can update your policy to reflect your new address. If you’re moving outside of one of these states Elephant serves, we can point you to a quote with one of our partner brands.
You’ve changed your marital status
We can easily help you add a spouse or partner through your online account. To remove someone from your policy, you’ll need to speak to a customer care agent to help with this. Either adding or removing a person from your policy may qualify you for additional discounts. For example, if you’re getting married and your spouse has their own vehicle, you could see savings with our multi-car discount, as well as added convenience managing one less policy.
You’ve sold your vehicle, it was totaled, or it’s inoperable
If you’re going to be without a vehicle for 30 days or less, your Elephant policy may cover you while driving a rental. You’ll get to keep your loyalty level, discounts, and benefits until you get your next car. In some states, non-owners insurance can provide you with coverage for damage to another car when you borrow or rent a vehicle.
You want other types of policies with one company
You can easily get a quote for homeowners, renters, and other types of insurance through Elephant. By combining all your coverages, you’ll qualify for a multi-policy discount on your car insurance!
Your car insurance payments are too high
It’s possible to pay less for your auto insurance by adding discounts to your policy or adjusting your coverage. It’s always a good idea to speak with one of our licensed agents who are here to make sure you have the coverage you want.
Do any of these reasons for cancelling apply to you? Just call toll-free 877-321-9905, so we can help manage your policy to fit your needs.
How to cancel your car insurance policy
If you want to cancel your policy, just follow the steps below:
- Call toll-free 877-321-9905 to speak with a licensed agent.
- You may be asked for your Elephant policy number, so please have that ready.
We look forward to helping you.